FAQs & Reviews
What Do You Supply?
Can I Bring My Dog?
We supply you with all bedding, bath towels, hand towels and drying-up cloths. Also supplied are washing-up liquid, toilet paper, hand soap, and a quantity of logs, kindling and firelighters for each night of your stay. Self-serve, Continental-style breakfast is also included when you book directly with us. This comprises bread, jams, natural yogurt, fruit and cereals, tea, coffee and milk.
Please bring your own beach towels - there is a washing line in the garden for you to dry your swimming things and towels, and an airer in the kitchenette for drying things indoors.
Yes - up to 2 well-behaved dogs are welcome. We have just installed a picket fence to completely secure The Cwtch's garden area (approximately 10 x 10 m). Dogs can therefore enjoy this part of the garden off their lead but they must be kept on a lead in the shared access areas, and of course, all poo must be cleared up! An extra £5 cleaning charge per dog per booking is applied.
We operate a strict no-dogs-on-the-bed or furniture rule. However, if you and your pooch are inseparable at night, please bring your own duvet, pillows and bed linen. Dogs are not to be left unattended in The Cwtch under any circumstances.
The New Enclosed Garden
How Do I Book?
Check your dates on the Availability & Prices page, then choose your method of payment.
You can secure your booking immediately by paying using a credit/debit card. Our preferred method of payment is via Bank Transfer. Your booking will be held provisionally for 7 days; you will receive an invoice via email with our bank details. Once we receive your payment, your booking is confirmed.
Cheques for deposits and balances are accepted, but your booking will not be confirmed until funds have cleared to our account.
25% deposit secures your booking, unless you are booking less than 6 calendar weeks before your arrival date, when 100% payment is required. Full details of our reservation and cancellation policies can be found on the checkout page.
When Can I Arrive?
We ask for our guests to check-in after 4 pm on the day of arrival, and check out by 10.30 on the day of departure to allow time for preparation for the next guests. If we are out when you arrive, a keybox is available for you, details of which are sent shortly before the start of your holiday.
How About Short Breaks - Can I Stay For Less Than 7 Nights?
Yes - but only during low seasons and outside the school summer holidays... To reflect the extra cost of changeover for 1-night stays, we have introduced a B & B rate, which includes a self-serve Continental Breakfast. See Availability and Prices for details. 2 - night stays are allowed at the standard Cwtch rate, but attract an extra £30 surcharge. This makes sure that we can keep prices for our longer stays as low as possible. For 3+ night rates, contact us for a quotation for your short break price as our website does not allow us to calculate discounts easily!
Full details are given in our Reservation and Cancellation Terms and Conditions, which are given during the booking process.